The following points are to be tested and approved before app store submission:
The test booking(s) have been reviewed accordingly, and the customer confirms that they have been correctly recorded in the ticketing system.
Customer data is correctly recorded in the ticketing system during booking.
Customer attributes set in the ticketing system due to subscriptions from easy-connect are correctly received.
Customer attributes processed by the app and originating from the ticketing system have been reported to easy-connect and verified for correctness.
All relevant employees have the necessary subscriptions from easy-connect (e.g. age verification subscription) to continue testing the app effectively.
All relevant actions (promotions) have been tested by the customer.
The ticket QR code has been scanned at the checkout at least once, and the scan works or correctly fails for an invalid (canceled) ticket.
The app design has been implemented according to the customer's request and based on the checklist requirements as well as feedback from two feedback rounds.
The app functionality has been implemented according to the customer's request and based on the contractual requirements as well as feedback from two feedback rounds.
Ticket prices and any applicable fees are displayed correctly in the app.
The cash register staff has received training and knows how to cancel tickets in the easy-connect admin panel and how to view bookings.
An account in the easy-connect admin panel has been created for all relevant employees.
The customer has informed easy-connect about all venues and capacity rules relevant at the time of launch, and these have been set up accordingly.
All seating plans are correctly displayed in the app.
All content for events available at the time of launch is correctly transferred to the app via the content interface.
The wording of the app has been approved, and there are no outstanding change requests.
The ticketing/cash register/marketing staff has received comprehensive training covering: how new events can be put on sale, how presale processes work, how new venues and seating plans can be created, how presale start dates can be set, how to manually verify a customer's age, and how to create new categories on the home screen.
The wording and design of the emails have been approved and meet the customer's requirements.
The customer has received informational materials about the app release in the stores and has provided all relevant information.
The customer has received functional deep links and has been given a detailed introduction on how deep links work and how new ones can be created via Branch.
The customer has received a detailed introduction to push notifications and can independently create new push campaigns in CleverTap.
All desired payment methods, except for Google Pay (which can only be configured after the app launch), are functional.
All desired delivery methods (in-app ticket, wallet, PDF, etc.) are functional.
The FAQ, GDPR, and terms & conditions have been provided by the customer and are correctly displayed in the app. The customer has been informed about how they can change this information themselves.
All relevant employees have been granted access to the easy-connect support portal and will use it as the primary communication channel for all inquiries after project launch.
The customer has informed easy-connect about the first upcoming presales after the app launch and the expected number of users.
