Get notified as soon as tickets are available again! With the Promotion and Performance Alert feature, users can set up notifications (push notification, in-app-message, email) for performances or entire events — either for every ticket that becomes available or for specific promotions.
Why It Matters
Still have a chance to get tickets even when performances are sold out
Be the first to know if additional (promotion) tickets are available
Easy management of alerts directly in the app
Increases app engagement and user satisfaction
How It Works
User can set the alert on the performance in the app.
Notification is sent out as soon as additional (promotion) tickets are available.
Users are directly sent to the performance via deep link.
In just a few steps, users can buy their tickets in the app.
What It Looks Like in the App
Performance Alerts
A performance alert can be set for sold out performances, so users are notified if additional tickets are available again.
Promotion Alerts
A promotion alert can be set for performances where the promotion is currently sold out, so users are notified if additional promotion tickets are available again.
Managing Alerts
Your set promotion and performance alerts can be managed directly in the app.
How to Activate This Feature
To activate the alerts, corresponding campaigns must be set up. You can find a How To manual in the admin panel documentation. If you have any questions on setting up the campaigns, please let us know — our team will be happy to help.